Which is meant to know the reason for the dispute. Visa recently shortened chargeback time limits from 45 days to 30. The shorthand description is “Declined Authorization. 2: EMV Liability Shift Non-Counterfeit Fraud. If using any other currency than this, it should be equivalent to the specified amount. 6 — Credit Not Processed. The claim the cardholder is making here is that they did not authorize the transaction and are alleging their card was used fraudulently or that the merchant pushed a transaction through without. 1. ; Help Center Find answers to common questions about Midigator’s technology,. Visa Chargeback Reason Codes. You can request a chargeback from the bank that issued the card If: The transaction was unauthorized. Visa. 3. 1:Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 4 – CBK: Fraudulent Transaction: No Cardholder Authorization 11. An issuer can initiate a first chargeback when the circumstances of the transaction meet the requirement of a chargeback reason code described in the Chargeback Guide. This process occurs strictly between the two banks. CVV2. such chargebacks—in the form of any declarations and Member Message Texts—so the acquirer can correctly identify the issuers’ use of chargeback Reason Code 62, Condition 2. The shorthand description is “Warning Bulletin File. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. UA02 Fraud – Card Not Present Transaction. Nor is the situation static. When one cardholder initiates a dispute with their issuing bank, a. In order to identify the reason a customer disputed a charge, it can be helpful to examine the reason code on the chargeback. To help merchants understand the underlying issue of each chargeback, American Express has created specific chargeback reason codes to help business owners interpret chargebacks. This is Visa’s incentive for merchants to update to recommended terminal technology. Obtain your complete guide toward and new Visa reason codes, including all the detailed information, chargeback type limits, and other important informations you necessity. Either the acquiring or issuing bank could initiate the. Get of Visa’s current reason codes were condensed into four key groupings: fraud, authorization errors, processing fault, and my disputes. The fact is, that this type of reason code is typically harder to fight than other types of chargebacks. This reason code is used when a cardholder reports a fraudulent transaction and the issuing bank believes a counterfeit credit card was used in a card-present transaction. 1 falls under the “Processing Errors” category. The life cycle of the Visa dispute underwent considerable changes with the adoption of Visa Claims Resolution back in 2018. Code. Thus, the easiest way to prevent chargeback reason code 75 from being filed is to use a billing descriptor that is easily recognizable. Effective. Under Visa’s previous rules, merchants could dispute a reason code 10. ” This code indicates the transaction was processed using the wrong Merchant Category Code, transaction type indicator, country or state code, or some other required field. About Visa chargeback reason codes Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Chargeback Reason Codes. Visa Reason Codes. A list of key Visa policies for merchants is also included. com;. 2: Canceled Recurring Transaction, is used when a cardholder claims a recurring transaction was processed illegitimately. In contrast, an AFT is basically the inverse of an original credit transaction, or OCT. Fraudulent TransactionsIn 2016, Mastercard chargeback reason codes were condensed and consolidated, in a restructuring that resembled Visa Compensation Resolution. Below you will find a comprehensive list of VISA’s chargeback codes. Cardholder can dispute transaction up until Day 90 for reason code 4808 on MasterCard (see Appendix for details), Day 60 for reason codes 4801 and 4802 (see Appendix for details). FR6 Partial Immediate Chargeback Program. Since these disputes come from the issuer, a merchant response is allowed only under certain conditions. The most significant changes were Visa’s overhaul of their chargeback reason code list and the introduction of the Allocation and Collaboration workflows. According to Nilson, 56% of global card transactions were done on Visa in 2015. Chargebacks with code 4836 were easy to file and hard to contest, meaning the code was commonly misused by cardholders and issuers. American Express: Reason Code C08 Goods or services not received. American Express: Reason Code C08 Goods or services. For example, 10. Chargeback /Dispute; Merchant Response. Pursuant to the Fair Credit Billing Act of 1974 , cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. The same is true of all chargeback reason codes. Chargebacks911 can create a customized solution to fit your specific. 00. What Is Visa’s Compelling Evidence 3. In 2016, Mastercard chargeback reason codes were condensed and consolidated, in a restructuring that resembled Visa Claims Resolution. But, it could be up to 540 days, in some situations. Chargeback Reason Code List - U. Chapter 4: American Express Chargeback Reason Codes. Prior to to, Mastercard’s list of reason colored was long, convoluted, and confusing; currently there been fewer than ten different reason codes relevancy to majority merchants. 2: Canceled Recurring Transaction, and those disputes would still go through the normal chargeback process. The first is a catch-all for claims of fraud, while the others typically involve customer disputes over undelivered items,. 2, and 13. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Learn more about chargeback reason codes here: Chargeback Reason Codes: List & Tips for Merchants Acquirer Use of Message Reason Code 7623. If the cardholder bases the claim on false or misleading statements, it is considered friendly fraud. The shorthand description is “Card Recovery Bulletin or Exception File. 1 –. 00 EUR as a Withdrawal fee. What Are Chargeback Reason Codes? Chargeback reason codes are a set of numbers and letters indicating why a. 1. 4: Other Fraud — Card Absent Environment: 10. Code 4807 was used to cover various authorization-related. 3. 2, the issuing bank has a maximum of 120 calendar days from the transaction processing date chart to dispute a claim. Check the chargeback reason code. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 1, 13. The chargeback process can last from one month to six months. 4841 Canceled Recurring or Digital Goods Transactions. The tickets were held at the box office, and no signature, swipe or imprint. ”. At Visa they used to receive reason code 98. 7 — Cancelled Merchandise/Services. If the cardholder provides a sufficient explanation, the issuer may choose not to reverse the chargeback. Friendly fraud was actually the #1 fraud threat concerning merchants in 2021. 1 is an updated version of legacy reason code 70, which was phased out under the Visa Claims Resolution initiative. 3 applies when a cardholder claims a charge—made in a card-present environment—was. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback,Below is the list of reason codes broken down by the card brand, with detail as to what specific evidence or information needs to be provided when responding to a retrieval request. Reason codes Visa dispute reason codes. Merchant must provide proof of authorization. 2 Incorrect Transaction Code. What is Visa chargeback reason code 11. Nor is the situation static. 1: Merchandise/services not received Visa uses this reason code when a customer claims they didn’t receive the goods or services they ordered from your business. The list of chargeback reason codes in this article is organized by card brand and type of dispute. 10. 4853 – Cardholder Dispute – Goods or Services Not Provided. Friendly fraud occurs when a customer accidentally or deliberately files a chargeback on a legitimate transaction, instead of trying to first obtain a refund from the merchant. Visa TravelMoney, or Online Check Card Transaction, 20 calendar days from the central processing date of the. Mastercard Chargeback Reason Code 71: Disputed Amount. ”. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. A new 4 byte reason code will be used moving forward. Region Only) 4855 Goods or Services Not Provided. 4 is part of an updated and expanded revision of the legacy codes that indicated fraud, codes which were phased out under the Visa Claims Resolution initiative. 9 was previously covered by legacy Visa reason code 90. What is Visa chargeback reason code 85? Visa chargeback reason code 85 falls under the “Consumer Disputes” category. 8 – Original Credit Transaction Not Accepted. Regardless, merchants must respond to the given reason code. A card-not-present chargeback is a payment reversal conducted by a bank in response to a card-not-present (i. 1 to RC 13. Mastercard Chargeback Guide is a comprehensive document that explains the rules and procedures for resolving disputes between cardholders, merchants and issuers. October 25, 2023. An Visa chargeback purpose keys scheme underwent an major overhaul in April 2018 as parts away their new Visa Claims Resolution (VCR) take. Claim. 1 EMV Liability Shift Counterfeit Fraud 81(3) 10. All of Visa’s existing reason codes were condensed into four principal groupers: fraud, authorization bugs, handling errors, and customer. 5 Visa Fraud Monitoring Program Authorization Reason Codes The Complete Chargeback Reason Codes List. Reason codes. 2. Additionally, they can select from corresponding, updated codes when adding new chargebacks. Less than 20% of merchants noted a slight decline in Visa chargebacks after VCR, while over 55% reported no decline in chargebacks. Millions use it to make transactions every day, and each year, more than $2 trillion is charged to their credit cards around the world. As mentioned earlier, the given reason for a chargeback may be far different from the actual reason. Reason Code – 10. American Express has its own set of chargeback reason codes, and they refer to situations that correspond to Visa and Mastercard reason codes you may already be acquainted with. 4860 Credit Not Processed. The Visa chargeback reason codes regelung gone adenine major recondition in April 2018 as part of their new Visa Claims Resolution (VCR) initiative. 0. For all other transactions, the maximum amount of. Mastercard gives you 45, and Discover gives you 30. There are several reasons why an issuer might decline a transaction. The Visa chargeback reason codings system underwent a major overhaul in May 2018 as part of their new Visa Claims Resolution (VCR) initiative. All of Visa’s existing reason codes were condensed into four key groupings: fraud, authorization errors, processing errors, and customer disputes. 13. 1. The implication is that the merchant failed to deliver the goods or services, but this reason. . This is perhaps the most common claim associated with disputes and chargebacks. 0. Customer Dispute. The shorthand description is “Incorrect Transaction Code. Chargeback reason code 10. What are Amex Reason Codes? Every card network features its own list of chargeback reason codes. Transaction is not eligible for Reason Code 75 (cardholder does not recognize transaction) or 83 (fraud transaction - card absent environment) 2. 1 — EMV Liability Shift Counterfeit Fraud; Visa Chargeback Reason Code 10. If the merchant attempts to force a transaction through after the presentment window, the bank may respond with a “late presentment” chargeback. Please note that the most common Chargeback reason code for Allocation disputes is 10. 3. Visa Compelling Evidence 3. 5 Visa Fraud Monitoring Program Mastercard Reason Code 4807 – Warning Bulletin File chargebacks should be filed under code 4808. 76 (1) 12. The first is a catch-all for claims of fraud, while the others typically involve customer. 195 Acquirer Use of Message Reason Code 7627-Face-to-Face or CAT Level 2 Transac tion. 195 Acquirer Use of Message Reason Code 7627-No MAC Provided. ”. Following the prompts that pop up, inform PayPal of every detail, and include the screenshots of the conversations you had with the scammer. 0 is an update to the rules for handling disputes filed under reason code 10. When you receive notification of a payment dispute or chargeback you may see a code listed with it. In April 2018 Visa made a major overhaul to the taxonomy and organization of chargebacks, which they now refer to instead as disputes. A list of key Visa policies for merchants is also included . the Airline cancelled the original ticket; That credit for duplicate charges was completed or multiple<br />. It was originally just one facet of legacy reason code 81. The chargeback can be for the total transaction amount or a lesser amount. Get your complete guide to Discover reason codes, including all the detailed information, chargeback time limits, and other important information you need. When one cardholder initiates a dispute with their issuing. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. Because it’s so easy for customers to initiate a chargeback, retailers are bound to experience a request at. Chargeback Reason Codes. 2 Added chapter providing information about the DiscoverWhat is Visa chargeback reason code 13. In order to limit incoming disputes, Visa’s subscription rules affect the following:• Chargeback – a message sent via the card brand network to debit the merchant and credit the issuer for a cardholder dispute. The International Organization for Standardization (ISO) sets MCC meanings and classifications, and card processors are responsible for assigning an MCC to a merchant at the start of their. Will the Visa 3-D Secure 2. Some of these reason codes are specifically designated to apply to authorization-related issues. 0 initiative to update compelling evidence requirements for dispute reason code 10. American Express chargeback reason code C42. may be reversed if merchant can provide proof that the correct fare was quoted to Cardholder; That<br />. Like all card schemes, Visa has its own list of chargeback reason codes. Removed these Discover Chargeback Codes: AL, CA, IC, IS, NC, SV, U03, UNR. In the case where goods or services are to be delivered, Cardholders can disputeAccording to G2, Authorize. You can also type in any. These modifiers can range from where the transaction is processed to what kind of goods are purchased. Blog Read helpful tips, industry insights, and articles to create the most effective chargeback management strategy. The key is finding the right partner. The current list of 22 Visa chargeback reason codes will be replaced with new values and grouped into four new categories of disputes: Authorization, Fraud, Processing Errors and Consumer Disputes. message. These codes tell you why the transaction is disputed. S. Visa Reason Codes. 6. Cardholder Disputes. 634. Company. 1: EMV Liability Shift Counterfeit Fraud: 10. Section 7: Chargeback Reason Codes: Detailed information on the reason codes for the most common types of chargebacks that merchants receive . For. Card Network Reason Code Detail; VCR Dispute Reason Code 10. Chapter 5: Mastercard Chargeback. The shorthand description is “Merchandise/Service Not Received. ” This code indicates that the merchant sent an authorization approval request for a transaction, received a “Decline” or “Pick Up Card” response, and submitted the. A list of key Visa policies for merchants is also included to help ensure the security of confidential cardholder information. Merchant processed transaction below floor limit without authorization. 10. Additionally, the corresponding fraud report must be accurately identified as Fraud Type 4—Counterfeit, and acquirers have a representment right if the fraudCharge-back Reason Codes VISA ® 10. Multiple Authorization Requests. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. 2, it’s simple and straight-forward: The merchant attempts in any way to force, circumvent, or override a declined authorization. The code replaces Visa’s legacy reason code 41. New Visa CE 3. 3. Visa doesn’t publish a fee schedule as comprehensive as other networks, but there is usually a $10-50 fee per each chargeback. This scenario applies when the arbitration was raised by either the. The chargeback transfers funds from the acquirer to the issuer. Reason code 83 represents a chargeback categorized as. There are several types of Mastercard chargeback reason codes, each with its own unique set of circumstances. Reason Code 53: Not as Described or Defective Merchandise. 9 – Non-Receipt of Cash or Load Transaction Value. The Visa chargeback reason codes system underwent a major overhaul in April 2018 as part of their new Visa Claims Resolution. In these summary reports, each Chargeback. For example, reason code 10. Chargebacks. Chargebacks. 4853 – Cardholder Dispute – Credit Not Processed. Our promise to you is this: We will invest 100% of our effort in your case and fight for you throughout the entire process. Card Sub-Type ISO Country Codes Benchmark Currency Codes Currency Codes Action Code (actionCode) - UPDATED ACTION CODE - OLD Point Of Service Data. Visa reason code 53 is used for Chargeback for Defective/Not as Described, and reason code 85 is used for Credit Not Processed. Chapter 5: Mastercard Chargeback. 2022 Visa Chargeback. 0 only applies to reason code 10. 13. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Get your complete guide to Amex reason codes, including all the detailed information, chargeback time limits, and other important information you need. The first two digits indicate which category the reason code falls under:. The transaction was recurring and the cardholder failed to meet the cancellation terms of the. Visa has developed a list of best practices to be used until any new global rules go into effect. American Express, Discover (and Diners Club International, which it owns) use a combination of numerals and letters. Reason codes vary by card brand. Issuer Review; Allocation. Going back to our Reason Code C08 response, there are two modifiers that affect the evidence presented. The sales receipt and/or date and amount of the authorization if other than the transaction date. The following Visa chargeback code maps are organized by category, as defined by Visa. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Check out the definitive leadership to all Visa, Mastercard, Amex, and Discover chargeback codes and get aforementioned info yourself need to protective is revenue. 4 | Mastercard Reason Code 4837. MasterCard Chargeback Reason Codes. You can also flip the blacklist idea on its head, though, and set up a fraud whitelist. Issuer ACS unavailable - Visa generated CAVV. An ISO allows retailers to process credit cards without having a. PCI DSS v3. Visa chargeback reason code 12. The sales receipt and/or date and amount of the authorization if other than the transaction date. With CE3. Chargebacks911 offers the most comprehensive chargeback management system available, backed by the industry's only performance-based ROI guarantee. In both instances if the Merchant wishes to withdraw from an arbitration case, Visa will charge the amount of 500. The merchant can choose whether or not the reason makes sense and. Reason code 4863 (Cardholder Does Not Recognize) can no longer be used. Therefore, the issuer may submit a chargeback for a Payment Transaction using the message reason code 4842 before the 30-calendar day presentment time frame normally required for this message reason code. Chargeback Reason Codes List for Visa Chargeback Code Chargeback Reason 30 Services Not Provided or Merchandise Not Received 41 Cancelled Recurring Transaction 53 Not as Described or Defective Merchandise 57 Fraudulent Multiple Transactions 62 Counterfeit Transaction 71 Declined Authorisation 72 No Authorisation. Reason code 53 is typically used when a cardholder received merchandise or service that was defective, damaged, or not as described, while reason code 85 is used when credit was not processed to the cardholder's account. Discover: Reason Code 4755 Non-receipts of goods or services. Tollbooths and hotels, to use one. 1 applies when the issuing bank receives the same transaction more than one time. Consider using all the tools available to you—including Visa Secure, card security code (CVV2), and Address Verification Service (AVS). This standard only applies to chargebacks with Visa reason code 10. Reason Code 53: Not as Described or Defective Merchandise. Merchants should review these codes, track which ones they receive, and respond to inquiries and chargebacks with the appropriate supporting evidence. Whitelisting. For example, Visa reason code 83 is one of the reason codes with several modifiers with which it’s associated. . 1 – CBK: EMV Liability Shift Counterfeit Fraud 10. So don’t spend another second worrying about chargebacks. A chargeback is a cancellation of a transaction. 3: Other Fraud — Card Present Environment: 10. 7 – Cancelled Merchandise / Services. 1 is an updated version of legacy reason code 30, which was phased out under the Visa Claims Resolution initiative. 2. PDF 39 KB June 16, 2010. The authorized transaction was for goods or services that the merchant did not deliver as per a contract, receipt, or some other written. 2, and 13. Code Description; 10. . Mastercard: n/a This chargeback is caused by Authorization. An ACH (Automated Clearing House) payment dispute is a situation in which one party involved in an ACH transaction raises a concern or disagreement over the legitimacy, accuracy, or authorization of the transaction. All but two fall under Mastercard chargeback. October. [noun]/cē • vē • vē • tö • kōd/. American Express chargeback reason codes, much like Discover, bear one important difference from those under Visa and Mastercard: the issuing bank is also the card network. The tool works by checking the given address of a credit card. The shorthand description is “Misrepresentation. The issuer will also claw back the disputed amount from the acquirer. Typically, cardholders file a chargeback if they were not informed of dynamic currency conversion fees or were not given the option to complete the sale in their local currency. As part of its move to support card-not-present merchants and airlines, Visa made changes to the compelling evidence requirements for four key reason codes: Reason Code 30: Services Not Provided or Merchandise Not Received. All the major card networks use chargeback reason codes to convey the reason for a chargeback. All Rights Reserved. This chargeback reason code is also referred to as “Point-of-Interaction” Errors. 4853 – Cardholder Dispute – Goods or Services Not as Described or Defective. The shorthand description is “Goods/Services Damaged or Defective. Only an issuer can initiate the chargeback process. Request for Information. Chargeback Reason Codes Page 1 of 5 Card Type Reason Code Reason Text Chargeback Category Preventable Reversible MASTERCARD 4802 Requested/Required Item Illegible or Missing Request for. 2=1020 etc. 2? Visa chargeback reason code 13. 6. It could also mean restrictions are imposed on your activity; for instance, if you receive a dispute assigned Visa reason code 10. For the time being, however, merchants should be aware that banks may still use the legacy code. For example, Visa reason code 83 is one of the reason codes with several modifiers with which it’s associated. 00 Approved and completed successfully; 01 Refer to. Another downside is that chargebacks on annual subscriptions. Section 2: Card-Present Transactions: Requirements and best practices. 2: EMV Liability Shift Non-Counterfeit Fraud:A reason code or a chargeback reason code is a string of symbols (numbers and letters). 4. Visa is introducing the Visa Compelling Evidence 3. But if RDR receives a dispute about a Visa card transaction, it will instead consult the ruleset provided by the. A chargeback with reason code 4853 may refer to disputes where the customer claims that a charge on their account is invalid. You can find the meaning of their response codes by looking them up directly on the Visa and Mastercard developer center pages. This new ruleset expands the list of compelling evidence you can use to help undo an invalid customer. 4 – Incorrect Account Number 12 . Visa retired the “unrecognized”. 0 are generally protected from issuer eCommerce fraud-related chargeback claims (chargeback reason codes 75 and 83) -- market-specific program exceptions. 6 – Credit Not Processed. This reason code is accompanied by a fraudulent reason code (UA). 5, and all aspects of chargeback reason codes, with proprietary. The merchandise was as described or was not defective. Reason code 83 represents a chargeback categorized as. 0 Could Impact Your Business: Pros & Cons. American Express chargeback reason codes, much like Discover, bear one important difference from those under Visa and Mastercard: the issuing bank is also the card network. Our strategically-crafted arguments are presented in the language bankers understand. compliance process depending on whether a chargeback right exists. There are over 80 unique return codes, and each one represents a different type of return. 9 — Non Receipt of Cash or Load Transaction Value. Note the. Everyone has had the experience of buying. You block specific users associated with fraudulent activity. MasterCard: Reason Code 4859 Services not rendered. Code Reason Description #4: Excessive Chargebacks: With respect to a Merchant reported by a Mastercard Acquirer, the number of Mastercard chargebacks in any single month exceeded 1% of the number of Mastercard sales Transactions in that month, and those chargebacks totaled USD 5,000 or more. Contact Crescent Payments to help manage your chargebacks. It depends on the chargeback reason code associated with the dispute. Visa ® has launched the CE 3. A reason code identifies the reason behind every chargeback. 1 Quick Reference Lead. How Visa CE 3. In most scenarios, professional chargeback assistance can substantially raise your ROI. 4849 – Questionable Merchant Activity – Mastercard Rule 3. The case will be removed from the Chargeback Queue Worklist and your ‘accept’A list of key Visa policies for merchants is also included . 2. Products. Below you will find the reason codes for the dispute events Chargeback, Request for Information (RFI), and Notification of Fraud (NOF). ©The following tables list Visa’s Reason Codes and time limits for processing a chargeback. Get your complete guide to Amex reason codes, including all the detailed information, chargeback time limits, and other important information you need. Exceptions to Visa Chargeback Time Limits. Credit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. High Level Visa Chargeback Dispute Flow. 1, 13. If you’re entered into the VFMP, that means Visa will keep tabs on your activity. Need more help? Download Reason Code Cheat Sheets Chargeback Reason Codes. 13. Despite this being considered sufficient proof to reverse the chargeback, issuers occasionally rejected the claims, leaving the merchant liable for the. The issuer’s main limitation here is the timeframe: for Visa chargeback reason code 10. The network. Visa Fraud Chargeback Reason Codes 10. Depending on the specific situation, Mastercard will match authorization response to one of the following merchant advice codes: Mastercard Response Code. Visa Chargeback Reason Code 13. 1 is an updated version of legacy reason code 74, which was phased out under the Visa Claims Resolution initiative. Chapter 6 Pre-Arbitration and Arbitration Case Filing-For Chargebacks Initiated On or After 17 July 2020 > Time Frames and Requirements > Dual Message System Pre-Arbitration andOtherwise, the bank may reject the transaction. Mastercard issuers use merchant advice codes to respond to authorization requests, and as a communication tool with merchants regarding a cardholder's account. In this article, you’ll learn the key takeaways for merchants: Visa standard chargeback regulations; 3 most common Visa dispute reason codes; New Visa mandate Compelling Evidence 3. 10/21/14 Updated Chargeback Time Frames: Added Reason Code 05; Addendum Reason Code PM; Changed TF time frame from 120 days to 540 days. 13. 3 is an updated version of legacy Visa reason code 72, which was phased out under the Visa Claims Resolution initiative. ONE reason code is an alphanumeric code selected from a fixed list by the issuing bank to indicate the reason of cardholder gave for requesting a chargeback. Our all-in-one e-commerce fraud prevention solution helps e-commerce companies reduce chargeback overheads while streamlining transactions for legitimate users. 5, and all aspects of chargeback reason codes, with proprietary technologies and. 1: Services not provided or merchandise not received: VCR Dispute Reason Code 13. Chargebacks. Here the payment service provider is pulling funds from the cardholder. Reason Code 53 re-presentments must be. This chargeback occurs when it cannot be checked that a valid code was obtained for a transaction at the time of the actual sale. 1: Card Recovery Bulletin:A chargeback reason code is a 2-to-4-digit alphanumeric code given by the issuing bank tangled in a chargeback. Visa has four different common codes for fraud and nine for consumer disputes.